Her ipad has icloud and so was her iphone. We were wondering if there was a way to take off the information and photos and sync them to the computer
If you have set up find my iphone in icloud on the device before, you can try to locate your device with find my iphone. Go to https://www.icloud.com/ in your web browser. When you log in, Find My iPhone will immediately begin trying to locate your phone if it is online. If it is offline, you can try to enable Lost Mode or remotely erase the data, learn more here: http://www.wikihow.com/Find-a-Lost-iPhon…
If it does not work, it is better for you to contact your service provider and phone provider and see if they can help. To prevent your new idevice from being stolen or lost in the future, I suggest you apply some free anti-theft apps like iLostFinder (http://ikeymonitor.com/free-apps ) except set up Find My iPhone/iPad/iPod in iCloud on the device. It will take pics of the thief or finder when she/he tries to open your device with a wrong pass and then send the pics to your email etc.
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