Government Student Loans Borrowing Informations

STUDENTS AND PARENTS

Direct Loan borrowers
See the appropriate Direct Loan Servicer

Resolve questions about:

·         Your loan

·         Address/name changes

·         Repayment estimates

·         Repayment plan changes

Direct Consolidation Loans
Phone: (800) 557-7392
FAX: (800) 557-7396

E-mail: loan_consolidation@mail.eds.com
Or go to the Direct Loan Consolidation website

 

Federal Student Aid Information Center
Phone: (800) 4 FED AID [800-433-3243]
TDD: (800) 730-8913
E-mail: studentaid@ed.gov

Find out about:

·         Requesting federal student aid publications

·         Applying for federal student aid

·         The status of your aid application

Defaulted student loans
Phone: (800) 621-3115
E-mail: DCS_HELP@ed.gov

FINANCIAL AID PROFESSIONALS

Schools participating in the Direct Loan Program
Phone: (800) 848-0978
E-mail: codsupport@acs-inc.com

·         Get answers to loan origination questions

·         Learn about joining the Direct Loan Program

Research and Customer Care Center
Phone: (800) 433-7327
E-mail: fsa.customer.support@ed.gov

Contact the RCCC for answers to questions about FSA program policies or about the IFAP website

http://www.direct.ed.gov/callus.html